I extremely commend her, and that i understand she actually is an asset for the Institution of Commerce Government Borrowing from the bank Partnership

I extremely commend her, and that i understand she actually is an asset for the Institution of Commerce Government Borrowing from the bank Partnership

“Chandler try therefore helpful to me personally when i needed seriously to cable funds from my personal express savings given that serious currency so when closing prices for my the newest condominium during the early and you will late-July in 2010. Her solution in my experience (a complete stranger!) was exemplary. “

Typically, DOCFCU staff and you can service agencies have got all seen me personally because of setting up credit, get yourself ready for first-time homeownership, promoting my personal home and you will family relations drama after drama-by way of happy times and difficult seasons

“My partner and i has just relocated to Arlington to own work and you will we had been extremely excited to shop for a house in your community. We realized in no time how aggressive the genuine estate market is here, but i performed pick a house and you will we’re happy in the event that bring are accepted. Finally, we had been in a position to save yourself plenty in the act. The people at DOCFCU, particularly, Edmund, Octavia and you can Tomika, produced a huge difference for all of us to see our dream of owning a home inside our the fresh new area, and ought to indeed be known for the selflessness and going a lot more than and past for two this new participants. We have been eternally grateful to them and will also be members to have lifestyle this is why.”

In 2010 We grabbed benefit of the affordable car finance give of 5 year 1

“Sophisticated customer support within my auto loan experience. Briana provided me with timely call back within this 30 minutes regarding me getting in touch with this lady away from a question from the my mortgage and you can vehicles to invest in sense. I totaled my personal earlier automobile and i was really dealing with much however, she produced the whole ordeal you to to the suggestions. I observed their establishment because of the various other associate out-of mine as I became raving on Navy Government and you may she told you maybe you’ve observed DOCFCU. We considered regarding it and you may decided to just take a chance regarding it and I am happy I did so. Because Briana helped me feel like I became the only customers with her timely responses.”

“I have the best experience of my personal borrowing relationship! I am talking about really, that will claim that of a monetary institute?! I am usually met with persistence, professionalism, and you can generosity-every time. Every time. About customer service group just who answer the phone calls, into the personnel on real property, to the on the internet service and personnel, into mortgage (good morning Tamica) and you may mortgage employees (good morning Cecelia!), every step of your own way it has been the standard of perfection that is modeled. I absolutely delight in becoming a member and just really desired to express my appreciation and you can enjoy. I commonly prevent my personal phone calls with “Like my personal Credit Union”. It will be the most practical way I could think about to talk about my sincere appreciation.”

“I’ve been good DOCFCU representative for many years. 89%. The broker in which I purchased the automobile messed up within the arranging to possess my personal registration and titling in Maryland. Orise handled the borrowed funds and you can shown unique cocern and you can persistence when you look at the signing the loan. I don’t faith for example special personalization might have ever before occurred from the a financial. Orise is an alternate and you may wonderful resource so you’re able to DOCFCU and all of their members.”

“I’ve been a member for many years and recently refinanced my personal financial which have DOCFCU. There are a few ladies in the loan section one made me enormously and leftover me up to date every step of your means. There have been certain hard factors in the act (which was asked) and i also had some tech trouble, to my avoid, in submitting a few of the needed documentation. Cecilia grabbed the full time AL installment loan commit far beyond to simply help me which have the individuals points. One another people (Cecilia and you may Cindy) are good assets toward business. Their determination and you may customer service try excellent, and that i would not hesitate to use DOCFCU getting my coming financial means.”

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